FIND US

Unit 48 Sovereign Road, Kings Norton Business Centre, Birmingham, West Midlands,
B30 3HN

CONTACT Us

0800 130 3111


FAQ's

What does 'Left Chest' mean in terms of placement?

Left Chest relates to the front left hand side of the chest (as you wear the garment), on the same side as your heart!

How long will my order take?

Our standard lead time for decorated garments is 10-14 days. This may go up or down depending on the time of year and our current workload. Plain items are shipped straight away subject to being in stock.

Will I get a proof before it is decorated?

Yes, we always send a computer generated image of how your logo will look before proceeding.

How big will my logo be?

Chest logos are normally around 90-100mm wide but this does vary from logo to logo as some may need to be scaled up or down. Rear logos are normally between 225-300mm wide again depending on the logo and/or text.

Is there a minimum order?

No, we don't have a minimum order however you do get free delivery on orders over £100.

Can I collect my order?

Yes, we are located conveniently in the Kings Norton area in Birmingham. You can find our address on the contact page.

Do I have to pay a set up fee?

If you are buying your garments from us then we do not charge a setup fee. If you wish to supply your own garments then we do have a small setup fee of £12 to cover costs.

What is your return policy?

Personalised/decorated items cannot be returned unless the product itself is faulty. Non personalised items can be returned within 14 days for a full refund or exchange provided the item is unused and in its original packaging.

Can we change the items in the trade packs?

No, our trade packs have been carefully put together and discounted heavily to offer you the best deal available. It is for this reason that we cannot swap out items on these package items.

Can we mix colours and/or sizes in the trade packs?

Yes, you can choose a variety of colours and sizes to best suit your needs and don't need to be all the same.

Are sizes true to size?

Sadly we can only provide the product specifics given to us by the manufacturers. That said, if a product is knowingly large or small compared to normal then it will be stated in the description.

Do you do other items (non workwear)?

Yes, we have a wide range of products and accessories available. You will find most of these items in the accessories tab.

Do you offer trade accounts?

Yes, if you have a larger than normal requirement or if you are responsible for the procurement of uniform for a large company then please get in touch with our sales team who will be happy to discuss preferential rates.

Are you capable of dealing with large orders?

Yes, we have a dedicated production team who use state of the art machinery to make sure that your items are perfect and on time over and over again regardless of the quantity size.

our brands. . .

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excellent Customer Service
Free Delivery over £100
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